Cranbrook Electricians
Your on-time, easy-to-reach
electricians in Cranbrook.
Serving the East Kootenays.
READY TO CONNECT
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Privacy Policy
Effective October 9, 2026
Whip Electric Ltd. ("Whip Electric", "we", "us") respects your privacy. This policy explains what personal information we collect through our website and when you contact us, how we use it, and the choices you have. We handle personal information in line with Canadian privacy law, including British Columbia's Personal Information Protection Act (PIPA).
Information we collect
We only collect information you choose to give us, such as when you:
- Request service through our online request form: your name, phone number, email address, service address, and details about the work you need.
- Call, text or email us: your phone number or email address and anything you include in your message.
Like most websites, our site and its hosting provider may also automatically receive basic technical information, such as your IP address, browser type and the pages you visit, to keep the site working and secure.
How we use your information
- To respond to your enquiry and provide quotes
- To schedule, carry out and follow up on electrical work
- To send invoices and keep records required for our business and our electrical licence
- To contact you about your job or service request
We do not sell, rent or trade your personal information, and we do not use it for unrelated marketing without your consent.
Service providers we use
We share information only with trusted providers who help us run our business, and only as needed:
- Jobber, our customer management and scheduling software, which receives the details you submit through our service request form.
- Carrd, which hosts this website.
- Google Fonts, which supplies the typeface used on this site.
Some of these providers may store or process information outside of Canada, including in the United States, where it may be subject to the laws of that country.
Cookies
We do not use advertising or tracking cookies on this website. Our hosting and form providers may use essential cookies needed for their services to function.
How long we keep it
We keep your information only as long as needed to provide our services and meet legal, tax, licensing and warranty requirements. After that, it is securely deleted.
Keeping it safe
We take reasonable steps to protect your personal information from loss, misuse and unauthorized access. No method of transmission over the internet is completely secure, but we work to keep your information protected.
Your rights
You can ask to see the personal information we hold about you, ask us to correct it, or withdraw your consent to how we use it, subject to legal and contractual limits. To make a request, contact us using the details below.
Changes to this policy
We may update this policy from time to time. The latest version will always be posted on this page with its effective date.
Contact us
Whip Electric Ltd.
Cranbrook, British Columbia
Email: [email protected]
Phone: (250) 919 7258